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  1. Velory Helpcenter
  2. The Store

The Store

Shopping experience

  • What can I order in the Velory store?
  • How do I order a device as an admin for an employee?
  • How do I place an order on behalf of another employee?
  • What do the different hardware conditions (new, refurbished, etc.) mean?
  • Why am I required to add accessories to my order?
  • What is the difference between the standard and upgraded store?
See all 8 articles

Order Requests

  • Place order requests through the store
  • How do I withdraw or cancel an order request?
  • For admins – About request handling
  • For admins - Enable request auto-approval

Orders

  • Where is my order? How to track delivery and check order status
  • How to view your order history and past orders
  • How do I cancel or change my order?
  • How do I mark my device as received?
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