As an admin, you’ll find Orders in the navigation bar. This is where you get the full picture of everything ordered through your Velory account – past and present.
Whether you want to check the status of a recent order or look something up from months ago, this is your go-to place.
🧭 In this guide:
Where to find order details
Go to Orders in the navigation bar to see a complete overview of all orders placed through your Velory account.
Click on any order to expand the view and access more details, including order status and who the device is assigned to.
Viewing individual items
In the Individual items section, each device is displayed separately.
If you need more detailed filtering options, click Filter in this view.
Track delivery
In the expanded order view you will see more details about that specific order, together with order ID and shipment ID.
Depending on your distributor, delivery tracking may be available.
If tracking information is provided, click Track Order to follow the shipment status directly.