If your company has the Employee Experience add-on available, employees can visit the store to browse and request products. For additional information on how the store worked, you can find more details in this article.
This article includes the following topics:
How to place an order request
- Click on Store in the navigation bar. Here you will find all products available for your company.
- You can search for the product name in the search field or you can filter your search in the menu.
- In the My budgets section, you'll find categories of products available in your assigned budget. If you wish to explore products outside your budget, you can click on Categories to view all available categories and products in your company's store.
- To see more information about a product you simply click on the product and you will see a new view with product information and the available variants of that product.
- You Choose configuration of the product such as color and storage capacity. If you have a budget assigned to you and the price is within your budget there will be no additional costs for you, if it exceeds your budget, you pay for the exceeding amount with different payment options, depending on your company’s setting.
- When you are satisfied with your choices you Add product to cart and you can either continue your shopping for related products or go directly to your cart that you find in the top right corner in the navigation bar. When you are done adding the products you want in your cart you Proceed to checkout.
- In checkout you are able to look through your request and the products added with the possibility to see a full price calculation. If you may have questions about your assigned budget, talk to the one that is admin for Velory at your company or the person that is your attestation manager which you are able to see on your Personal details page.
- You will have the opportunity to choose where the products will be delivered. The options available to you depend on the delivery address settings that your company has configured.
- When you are done click on Confirm and send request. Your request is then sent to the one in your company that is the attestation manager, who accepts or rejects order requests. If the request gets accepted the order will be sent to the distributor that your company is using.
Follow your order request
As an employee that has placed an order through the store you can go to Your Details in the navigation bar and you’ll see your pending requests and the status of them. Keep in mind that your company may have settings that enable automatic approval of requests. If this setting is active, your request could be approved instantly, and the device status will immediately update to 'Ordered'.
While requests are in pending status, you can withdraw them if needed. Simply click on the three dots and select Withdraw request. If your company has auto-approval of requests enabled, where all budgeted requests are automatically approved, withdrawal may not be an option. Read more about support of an order in this article.
When your request is approved, it is forwarded to the distributor. You can follow your order status under 'Pending Orders', which is displayed when you no longer have any outstanding requests. If your company has an active integration with the distributor, you can also track your order by clicking on 'Track order', if you cannot see delivery information, you can contact the distributor or your company administrator if you have any questions related to your order.