In Velory, you have the option to order hardware with different conditions. These are devices that have either been refurbished after previous use, or where the packaging has been opened but the device itself has never been used.
By choosing hardware that is not factory new, you not only get devices at a more affordable price — you’re also making a sustainable choice that benefits the environment. 🌍
The condition rating of these devices can vary depending on which refurbishment partner they come from. Below, we explain the different conditions and how they are mapped across the refurbished retailers currently integrated with Velory.
| Velory condition | Explanation (Velory) | Inrego condition | Explanation (Inrego) |
|---|---|---|---|
| Factory New | Factory new device, never used. | – | – |
| Unused | Unused products in opened packaging, sourced from surplus stock of the manufacturer’s latest model series and/or returned products. | Open Box | Assortment consists of batches of unused products in opened packaging, mainly sourced from surplus stock of the manufacturers’ latest model series. Choosing open-box is a sustainable alternative to buying new, since the products have already been manufactured — and at a significantly lower price. Perfect for those who want new IT equipment without the need for producing yet another product. |
| Excellent | Fully functional and like new, with essentially no visible wear; only minor and often unnoticeable blemishes. | A+ | Like New – Handpicked products in absolute top condition, making them almost indistinguishable from new. 100% functional. Display: Completely free from damage, must be capable of full brightness, and have no dead pixels or pressure marks. Chassis: Completely free from damage. |
| Very good | Fully functional with minor wear; may have a few light scratches or scuffs visible only on close inspection. | A | Very Good Condition – Our most popular category, impressing both colleagues and neighbors with its excellent pre-owned appearance! Well-maintained products that deliver a very high overall impression. 100% functional. Display: No damage should be noticeable during use. Chassis: Small marks may be visible upon close inspection; traces of security markings may be present. |
| Good | Fully functional with moderate wear; clear scratches, scuffs or small dents may be present. | A- | Okay Condition – When you want to be extra economical, you can opt for products with visible signs of use. Still, they come with full functionality and warranty. 100% functional. Display: Small marks and blemishes may be present, including keyboard marks, but must not be noticeable during use. Chassis: Minor cosmetic defects may be present; traces of security markings may be visible. |
| Fair | Fully functional but heavily worn; obvious scratches, dents or marks are present. | B | Currently not offered by Inrego via Velory Store |