The functionality of the Standard and Upgraded store is currently only available for a specific customer, this article is directed to them.
As an employee of Danske Bank you'll have access to two distinct budgets: Standard and Upgraded and these budgets are connected to two different stores that will be available for you. Each store includes different types of devices and accessories with budget limitations linked to the various budgets.
The standard store provides devices with a 36-month renewal period, fully funded by Danske Bank. Meanwhile, the upgraded store offers premium devices with a 24-month renewal period, partially covered by Danske Bank. Any costs exceeding the company's contribution will be covered by the employee via payment card or salary deduction. Please note that only Salary deduction alternative is currently applicable for the Danish market.
You can see more information about both stores when you enter them, and you can go back and forth to switch between the Standard and Upgraded stores as much as you want until you've made a decision on which phone you want to order.
When you have placed your order in one of the stores, your budget will be updated automatically and you will only see the store you have ordered from, that is, if you have placed an order for a phone from the upgraded store, the standard store will not be visible to you any longer. When it's time to renew your phone, when the renewal period has expired, you will again be able to choose to buy a new device and choose between the standard and upgraded store. In the article Place order requests through the store you'll read more about the process of how a request is placed.
As an employee, you'll be notified about the renewal of your device well in advance. For one-off purchased devices, you'll receive a notification one month before the renewal period ends. For leased devices, the notification will come three months before the renewal date.
When your device is nearing its renewal date, you'll receive an email with details about your options. These may include buying out, keeping, or returning the device. The options available to you are determined by your company's settings and may vary accordingly. You can read more about the expiring devices flow here in the helpcenter, one-off purchased devices or leased devices (monthly payment)
Standard and upgraded store as an admin or purchase manager
As an admin or purchase manager at Danske Bank the budget and store set up looks the same as for employees. If you place an order from the standard store the full cost is covered and if you place an order from the upgraded store the exceeding cost should be paid with your personal card or it will be deducted from your salary with salary deduction.
Important note
Currently the process of credit card payment is not available for users assigned the admin user role. Since an order placed by an admin is directly approved, automatically the overage amount will be added in the monthly overage view and not start the credit card payment flow. To use credit card payment for an admin's order, the user role must first be switched to an employee. This role adjustment can be performed by another admin or by reaching out to your partner for assistance. After the order is placed, the user role can be switched back to an admin.
Learn more about the "Order for Someone Else" feature in this article. However, if you are an admin or purchase manager for Danske Bank, please avoid placing orders on behalf of others from the upgraded store. This would require using a personal card or being included in the salary deduction summary for any amount exceeding the budget.