In Velory there are 3 different types of user roles available which determine what you are able to do and see in Velory. On top of these 3 user roles that you can have in an account there is also a possibility for a Service account, here you can read more about service account.
This article includes the following topics:
Employee role
An employee can have access to Velory which helps the employee to manage, keep track of, and purchase the hardware they need to do their job. If the company has the employee experience add-on package available in their billing plan, employees can place their own orders in the Velory store. An employee can see their profile with assigned hardware, follow activities like product requests and placed orders.
The only information that an employee can update themself is their own personal information like email address and phone number.
Purchase manager role
As a Purchase Manager, you enjoy broader access and responsibilities than regular employees, though not as extensive as admins. You're responsible for specific employees, managing their product requests and assisting with orders as needed. In Asset Management, you'll find sections for Employees, Hardware, and Requests, displaying data only for those you're assigned to. You can also view the order history of your assigned employees under Orders.
In a role as a purchase manager, you have the capability to place orders on behalf of the employees under your responsibility. When going to the store, you'll see a menu allowing you to select the employee for whom you wish to place an order for. You can read more about the feature to buy on behalf of someone in this article.
When an employee under your responsibility places an order request you’ll be informed in Velory that you have an unhandled request to manage, you will also receive a collective email every afternoon if you have unhandled requests to take action on. Go to Asset management in the navigation bar, then click on Requests and you’ll view all pending requests that you should take action on. In this article you find more information about how to handle a request.
There are no limitations on how many purchase managers can be added to an account but ideally you only have a few purchase managers who are all assigned to a team or location of your account.
Admin role
As an admin in Velory you have full control and access to all features in your account. There are no limitations on how many admins can be added to an account but ideally you only have a few admins of your account. As an admin you can for example do the following:
- Manage priceplan and add-ons
- Manage employees
- Manage spaces
- Manage hardware and software
- Manage budgets
- Place orders, which means they also get to approve and deny requests
- Manage packages
- Manage trade-ins
- Handle company settings
- Adjust billing plan
An admin has full visibility of all functionality available, remember that the functionality available for a company can differ depending on the price plan your company is on. To see your price plan and update it go to the company setting page, to read more about billing plans you can read this article.
How to update a user role
Only an admin or someone with a service account can modify user roles in Velory. You have various options for changing user roles, depending on whether you're updating a single user or multiple users simultaneously. If you would like to change the role of multiple users please advise this article about update user and device information with CSV-file. To update individual users, locate them in Asset Management under Employees, and access the edit page to modify their role. Alternatively, navigate to User Roles in Company Settings for a broader update, but note that the purchase manager role cannot be adjusted via this method if it's available for your company.
- Go to your profile in the navigation bar, click on Settings and then User roles.
- Here you will see a list of employees added, click on the three dots for the employee you want to update and choose Make admin.
- The person you change role for will then be admin for your company account. There are no limitations of how many admins a company can have.
- If you wish to change back to an employee role you click on the three dots and choose Revoke admin role.