👉 Note! This functionality is available on the Pro billing plan. We are actively expanding our integration coverage, today we support the following telco providers Tele2, Elisa and Telia. To see an overview about these telcos and what is supported in the different markets read this article.
The functionality to order a mobile subscription with number porting - meaning you can port your current phone number to this new subscription - is only available for the telco Elisa which is available in Finland.
🧠In this guide:
How to order subscription with number porting
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Go to the store in Velory
Open the Mobile Subscription category and choose the option to order a mobile subscription.
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Add product to cart
When the product is added to cart a pop-up window shows and you are able to add order details
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Choose to port in (keep) your private number
- Select “Keep private number”.
- Enter your number in the format +358XXXXXXXXX.
We’ll validate right away that:
- The format is correct, and
- It's a private Finnish number.
- Select “Keep private number”.
If the number isn’t a private Finnish number, it can’t be ported in through Velory.
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Provide any required details
Depending on your current operator, we ask for a bit more info (for example, current carrier or customer details). The flow will guide you.
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Pick your port-in date
Choose when your number should be moved to Elisa.
Good to know
| Why can I only port Finnish numbers? |
At the moment, only private Finnish numbers (+358) are supported for number porting. If your number is from another country, you’ll need to keep it as a private number or check with your IT or HR team to see what options are available.
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| Do I have to port my number? |
Not at all. If you prefer, you can simply get a new company number during the ordering flow.
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| What happens to my old subscription? |
Once your number has been successfully ported, your previous private subscription is usually cancelled automatically by your current operator. Any final invoices or remaining contract commitments will still be handled between you and your operator.
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| Can I change the port-in date after ordering? |
Sometimes—if the porting process hasn’t started yet. Reach out to your IT team or support, and they’ll help you check what’s possible.
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| I don’t see the port-in option. Why? |
Porting might not be enabled for your company. If that’s the case, you can still order a new company number (if available in your plan).
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