👉 Note! This functionality is available on the Pro billing plan. We are actively expanding our integration coverage, today we support the following telco providers Tele2, Elisa and Telia. To see an overview about these telcos and what is supported in the different markets read this article.
You can easily order a new eSIM directly in Velory when your company has that integration enabled. If you see Mobile subscription as a category in the store with a Telco product you may order your subscription effortlessly directly in Velory.
🧠In this guide:
How to order a new eSIM
-
Go to the store
Open the Mobile Subscription category and choose the option to order a mobile subscription.
-
Add product to cart
When the product is added to cart a pop-up window shows and you are able to add order details
-
eSIM is chosen
When an eSIM is ordered you will simply just receive the eSIM to your email to activate it with QR code.
-
Email is prefilled
The email used in your profile will be automatically added. That is where the email with the activation link is sent. Sent in just a few minutes after the order is sent.
💡 Status updates depend on information received from the telco provider.
Haven't received your eSIM activation email?
- Check your spam or junk folder
- Make sure the email address in your Velory profile is correct
- Contact your IT team if the issue is not solved
Good to know
|
Is eSIM compatible with all phones? |
Not all devices support eSIM. |
|
Can you change the email address in the order? |
No, it is by default added to the email linked to your profile. |
|
How long does activation take? |
It just takes a few minutes, and you simply activate it through the link you receive through email. |