Each product category in your budget has a set renewal period, which decides when you can replace the old device for a new one.
As your device approaches its renewal period, you'll receive more information on what to do next. The options will depend on factors like how the device was purchased, who owns it, whether it's on a leasing contract, and your company's settings.
Click on the suitable article for your expiring device to read more about how the flow works and looks like.
- Expiring device bought with one off payment
- Expiring device on leasing contract
- Expiring devices, managed by other distributors (not Dustin)
Not sure which flow applies to your device?
Go to your hardware details page to view the device payment details. There, you can check the following;
1. Contract type
2. Distributor
If the device is managed by other distributors than Dustin, for example Atea, Elisa, or another provider, the Expiring devices, managed by other distributors (not Dustin) flow apply to your device independently on the contract type.