Please note that MDM integrations are only available with the Lifecycle/Standard plan and are currently accessible by request only. For more information, reach out to support.

This article includes the following topics

• How to connect Kandji MDM with Velory
• How it works
  • Enrolled & Unmatched Devices
  • Certificate & Token information
  • Data Import
• Additional reports
• Disconnect
  
• Questions and Answers

How to connect Kandji MDM with Velory

1. Go to your profile in the navigation bar and click on Settings, then under Integrations click on Connections.
   
   
2. Here, you can view the available MDM solutions for connection. To link an MDM solution to Velory, simply click Connect next to your chosen option.
   
   
3. By clicking Connect, you'll be asked to enter your MDM provider's details to link it to your account. Clicking the Read more link will take you to the MDM provider's page, where you'll find detailed instructions on how to retrieve the required information. It's super simple, we promise!
   
   
4. Update your Kandji API key to include the following privileges:
   1) to ensure token expiration warnings work correctly.
   - List integrations
   - Get integration
   
   2) to ensure device details are retrieved correctly:
   - List devices
   - Get Device Details  
   
   
   
   
5. Once the API key and subdomain are entered and you click Connect, a new connection will be created. It may take about 2 minutes for all devices to be fetched and matched from the MDM provider. After that, devices will be automatically synced every night. So easy!
   
   

How it works 

Once your Kandji MDM solution is connected, you can access the connection details and view a dedicated dashboard filled with valuable insights such as devices enrolled and unmatched devices. 

Enrolled & Unmatched Devices

You can view Enrolled Devices and Unmatched Devices by clicking on the respective sections within the connection page. This will redirect you to the Hardware Table, with relevant filters applied for better viewing.

In the hardware view, you can filter devices by their status—whether they are enrolled or unmatched—to quickly get an overview.

Certificate & Token information 

To ensure seamless device management and minimize disruptions, Velory includes a feature that notifies IT administrators when critical tokens and certificates are approaching their expiration date.

These timely alerts help you stay ahead of renewals, keeping your MDM services fully operational. By addressing upcoming expirations proactively, your IT team can focus on strategic priorities without the risk of service interruptions.

Automated visual reminders will notify admins 45 days before a token or certificate is set to expire. If the renewal hasn’t been completed, another alert will appear 10 days before the expiration date.

Data Import 

You can edit the Data Import section by simply checking or unchecking the boxes to select which data should be included or excluded during synchronization, default synchronization is done at 6.30am (Stockholm time). By default, all fields are enabled. If you deactivate any field, it will be excluded from future imports starting with the next scheduled sync.

Here’s some extra explanations of some of them: 

On a device’s detail page, you’ll find lots of useful information. What you see depends on which data points you've chosen to enable or disable in the connection settings. If nothing is turned off, all the data will be displayed right on the device page.

Additional reports 

Along with the information available in Velory for the MDM integration, you can also access a customizable report dashboard. This dashboard provides valuable insights, including asset and MDM comparisons as well as enrollment statistics. If you enable the connection and would like the additional report, please contact support@velory.com, and we’ll assist you in setting it up.

Disconnect

To disconnect the MDM solution, simply click the Disconnect Kandji button on the details page.

When a connection is disabled, all MDM information is removed from Velory, including on the connection page, hardware overview, device details, and CSV export. If you need a record of the data before disconnecting, you can perform a CSV export to capture which devices were linked to which MDM system. 

Questions and Answers