Please note that MDM integrations are only available with the Lifecycle billing plan and are currently in beta, accessible by request only. For more information, reach out to support.
If your company uses MDM to secure and monitor devices, you're well aware of the valuable insights it provides. Now, imagine the added benefits of seamlessly connecting your MDM systems with Velory. When connecting your MDM systems (Yes! We support more than one MDM simultaneously) with Velory, we will enrich your Velory Asset data with MDM data so you get one overview across multiple systems.
The MDM data is displayed in multiple views in Velory e.g. Hardware Overview and Device details pages. You can also filter on MDM connected devices. With our MDM Insights Report you can compare and validate your Asset and MDM data in order to get an overview of the status and quality, enabling you to take appropriate actions.
Currently we support Kandji and Microsoft Intune and more MDMs will be added continuously.
This article includes the following topics
- How to enable MDM integration
- How the integration works
- Additional reports
- Disconnect the connection
How to enable MDM integration
- Go to your profile in the navigation bar and click on Settings, then under Integrations click on Connections.
- Here, you can view the available MDM solutions for connection. To link an MDM solution to Velory, simply click Connect next to your chosen option.
- By clicking Connect, you'll be asked to enter your MDM provider's details to link it to your account. Clicking the Read more link will take you to the MDM provider's page, where you'll find detailed instructions on how to retrieve the required information. It's super simple, we promise!
- Once the API key and subdomain are entered and you click Connect, a new connection will be created. It may take about 2 minutes for all devices to be fetched and matched from the MDM provider. After that, devices will be automatically synced every night. So easy!
How the integration works
Once your MDM solution is connected, you can access the connection details and view a dedicated dashboard filled with valuable insights such as devices enrolled and unmatched devices.
Enrolled & Unmatched Devices
You can view Enrolled Devices and Unmatched Devices by clicking on the respective sections within the connection page. This will redirect you to the Hardware Table, with relevant filters applied for better viewing.
In the hardware view, you can filter devices by their status—whether they are enrolled or unmatched—to quickly get an overview.
Data Import
You can edit the Data Import section by simply checking or unchecking the boxes to select which data should be included or excluded during synchronization, default synchronization is done at 6.30am (Stockholm time). By default, all fields are enabled. If you deactivate any field, it will be excluded from future imports starting with the next scheduled sync.
Here’s some extra explanations of some of the data fields:
| Last check in | The last time the device connected with the MDM systems |
| Battery health |
The battery health status, which has the following values: non-genuine The battery isn’t a genuine Apple battery. normal The battery is operating normally. service-recommended The system recommends battery service. unknown The system couldn’t determine battery health information. unsupported The device doesn’t support battery health reporting. |
| Lost mode enabled | If the Device has been set to lost mode from the MDM system |
| Auto enrolled | If a device is connected to a Device Enrollment program e.g. Apple Business Manager, Knox Mobile or Google Zero Touch |
On a device’s detail page, you’ll find lots of useful information. What you see depends on which data points you've chosen to enable or disable in the connection settings. If nothing is turned off, all the data will be displayed right on the device page.
Additional reports
Along with the information available in Velory for the MDM integration, you can also access a customizable report dashboard. This dashboard provides valuable insights, including asset and MDM comparisons as well as enrollment statistics. If you enable the connection and would like the additional report, please contact support@velory.com, and we’ll assist you in setting it up.
Disconnect the connection
To disconnect the MDM solution, simply click the Disconnect Kandji button on the details page.
When a connection is disabled, all MDM information is removed from Velory, including on the connection page, hardware overview, device details, and CSV export. If you need a record of the data before disconnecting, you can perform a CSV export to capture which devices were linked to which MDM system.